10 IT Problems We Fix Every Week (and How to Avoid Them)
No matter how tech-savvy a team may be, every business encounters recurring IT issues. And while some of these problems might seem minor, they add up – costing time, productivity, and in some cases, revenue. Here are 10 of the most common IT issues we deal with weekly, and how your business can stop them at the source.
1. Forgotten Passwords
Still the #1 support request for most IT helpdesks. Use a secure password manager and enable self-service password reset to reduce reliance on IT.
2. Slow Computers
Caused by outdated hardware, bloated software, or lack of maintenance. Regular health checks and asset lifecycle planning help keep machines running smoothly.
3. Wi-Fi Dead Zones
Patchy coverage frustrates users and affects productivity. Conduct a wireless survey and install enterprise-grade access points where needed.
4. Printer Issues
Yes, printers are still a pain. Centralised print management and replacing legacy hardware can reduce downtime and support calls.
5. Email Delivery Failures
Often caused by DNS misconfiguration, spam filtering, or overstuffed inboxes. Ensure email security and archiving tools are set up correctly.
6. File Syncing Problems
Sync issues with SharePoint or OneDrive can lead to lost work. Use clear folder structures, train staff, and ensure all devices are properly linked.
7. Inaccessible Shared Drives
Permissions often go unchecked or are misconfigured. Regular access reviews and group-based permissions help avoid this.
8. Unpatched Software
Unpatched systems are a major security risk. Automate updates through centralised tools and set policies for critical patching.
9. Failing Backups
Whether due to storage limits, corrupted files, or human error, backups can silently fail. Monitor them daily and test restores monthly.
10. Locked Accounts
Too many failed login attempts result in account lockouts. Implement account lockout policies with MFA and educate users on how to avoid common login mistakes.
How to Prevent These Issues
The truth is, most of these IT problems are preventable. Here’s how:
- Use a Managed IT provider to monitor systems 24/7
- Train staff regularly and make IT policies clear and accessible
- Automate updates and patching
- Review access controls and device compliance monthly
- Implement reliable, tested backups with alerting
Even small tweaks to your IT setup can have a big impact on day-to-day productivity.
Final Thought
If your business keeps running into the same IT frustrations, it might be time to take a proactive approach. At ITCS Global, we help SMBs stop fighting fires and start working smarter.
Need help identifying and eliminating these problems before they disrupt your team? Let’s talk.
